This Privacy Policy describes how your personal information is collected, used, and shared when you visit or upload documents to https://mavenbio.io/ (the "Site").
When you visit Maven Bio, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."
We collect Device Information using the following technologies:
Additionally when you create an account, we collect certain information from you, including your name, email address, contact information, job title, and potentially payment information (including credit card numbers), email address, and phone number. We refer to this information as "Contact Information."
When we talk about "Personal Information" in this Privacy Policy, we are talking both about Device Information and Order Information.
We use the Contact Information that we collect generally to fulfill any requests placed through the Site (including processing your payment information, and providing you with requested services). Additionally, we use this Contact Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns), as well as for potential advertising and retargeting purposes.
We share your Personal Information with third parties to help us use your Personal Information, as described above. We use PostHog, an open-source analytics platform, to monitor and improve the performance and user experience of our website/app. PostHog collects data such as IP address, device information, and page views to help us analyze how our users interact with our website/app. This data is used solely to enhance the user experience and for internal analytics.
We use Stripe, a third-party payment processor, to handle all payment transactions securely on our platform. When you make a payment, Stripe may collect personal information, such as your name, email address, billing address, and payment information (e.g., credit card details). For more information on how Stripe handles your payment information, please refer to their Privacy Policy.
We also use Google Analytics to help us understand how our customers use the Site—you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/.
Please note that we do not alter our Site's data collection and use practices when we see a Do Not Track signal from your browser.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at amurthy@mavenbio.io or by mail using the details provided below:
92 Arlington Ave, Suite 201, Boston, MA, 02129, United States
